Posts Tagged ‘communication’
Productivity Tips for Communication Best Practices – Clarifying
In previous posts, we examined five communication best practices to implement, as well as how to avoid communication problems in the workplace. This week, we’ll take a look at a few simple questions to use in order to clarify meaning and avoid communication problems. While sharing five communication best practices to implement, I recommended that…
Read MoreProductivity Tips – How to Avoid Communication Problems in the Workplace
Last week, we examined five communication best practices to implement. This week, we’ll take a look at what happens when even just one of those communication best practices isn’t implemented. In other words, these are communication problems and pitfalls to avoid. Listen, then clarify. Here are a screenshot and inquiring question I posted on Instagram:…
Read MoreProductivity Tips – 5 Communication Best Practices
Recently a cohort to whom I was invited to present a time management workshop discussed a major productivity challenge: a backslide in implementing communication best practices. They shared that coworkers were no longer listening the way they used to. It was like their Zoom meeting practices during COVID of zoning out and pretending to…
Read MoreBusiness Lessons Learned from Southwest Airlines Holiday Meltdown
Last week I shared with you the travel lessons learned from the Southwest Airlines holiday debacle. Today, I’ll share with you some basic business lessons learned from the Southwest Airlines holiday meltdown. Southwest Airlines encountered a boatload of problems which were going to take time to mediate. They dug themselves an even deeper…
Read MoreProductivity Lessons from the Facebook Outage
When Facebook crashed last week, millions of people around the world were sent into a tizzy. In addition to the Facebook outage, Instagram and WhatsApp (both owned by Facebook) also went down. All three platforms were offline for six hours. Here are some takeaways from the Facebook outage. Do you have a back-up communications plan?…
Read MoreDoes Speed Reading Improve Productivity?
During an email seminar I was presenting, one of the participants posted this comment in the chat box: “I should learn speed reading so I can get through these emails faster.” Speed reading incorrectly can be costly That comment reminded me of what I discovered when I was researching a discount airline. One particular airline…
Read MoreCommunicating Change During COVID-19
Last week, a business contact I communicate with almost daily sent me an email with a short but startling message: “Helene: I am going to be out of the office for the rest of today and I’ll give an update later about tomorrow. My husband was laid off today and it’s a long story but…
Read MoreEmail vs Text – Which is better?
Which is better – email or text? I had a friendly little debate on this topic with a good friend of mine. We’re both nerds, so what do nerds do over glasses of wine in between snack time and dinner time? Why, we debate which is better – email or text. This whole discussion started…
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