Posts Tagged ‘Emergency’
“Your lack of planning isn’t my emergency” – What to Say to People Who Don’t Plan
Last week, a viewer posted this question on my YouTube channel: “So I’m in a situation right now where I’ve already made it clear that they need to put orders in 2 days in advance. And that they need to manage their stock accordingly so that they don’t end up in a ” I’m out…
Read MoreBusiness Lessons Learned from Southwest Airlines Holiday Meltdown
Last week I shared with you the travel lessons learned from the Southwest Airlines holiday debacle. Today, I’ll share with you some basic business lessons learned from the Southwest Airlines holiday meltdown. Southwest Airlines encountered a boatload of problems which were going to take time to mediate. They dug themselves an even deeper…
Read MoreNational Preparedness Month: How Ready Are You?
September is National Preparedness Month, which was started by the Department of Homeland Security. Their motto is Prepare, Plan, Stay Informed. Part of preparing is organizing your home and office — knowing where supplies are and making sure they’re consolidated and easy to grab in an emergency. The recent experience of Hurricane Harvey is a…
Read MoreLessons Learned from My Bad Experience with American Airlines
I had a very bad experience with American Airlines last week. I needed to get from San Antonio, Texas, to Meridian, Mississippi, on Monday, August 14th, so that I could present a workshop in Livingston, Alabama, at 7:45 AM on Tuesday morning. If you want to read in detail about how the typical bad luck…
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