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Travel Lessons Learned from Southwest Airlines Holiday Debacle

By Helene Segura, M.A. Ed., CPO® | January 12, 2023 |

Unless you cut yourself off from society for the last two weeks of 2022 and first week of 2023, you’ve already heard plenty about the Southwest Airlines meltdown over the 2022 holidays. One million people were affected by their delays and cancellations. My husband and I were two of them. We were able to…