How Do I Get People to Use My Appointment Scheduler?

A client asked me last week: “How do I get people to use my phone appointment scheduler?”

She’d begun to use a scheduling platform (think Calendly or ScheduleOnce). She was worried that people would be turned off by being told to use an automated digital calendar system to schedule a phone or Zoom meeting instead of discussing via email, text or messaging when the best date and time would be for both parties.

For example, if you say or write something like “just schedule here” and give the link, that might seem a bit abrupt. The other person might perceive that you don’t want to take the time to figure out a good date and time for both of you.

I recommended that she make the request by:

*explaining how it will benefit them and

*giving them two ways of finding a time – the traditional way and through her scheduling platform

If you make the request while also briefly stating how using this system will help them in some way, it won’t be perceived as curt, and the other party might even be thankful that you actually care about them. Here’s an example of that wording:

Feel free to call me at 210-892-4990 x73. I’m in meetings most of the day, but if you leave a voicemail, I’ll return your call by the next business day.

If you prefer to save time and avoid phone tag, you can use my phone calendar to set up a time:

Please use Option 2.

Thank you!

Think about the language you wouldn’t mind hearing or reading and use that to help you formulate your verbiage for using your appointment scheduler.

For an easy-to-follow manual on improving your time management, be sure to get The Inefficiency Assassin: Time Management Tactics for Working Smarter, Not Longer.


About Helene Segura, M.A. Ed., CPO®

As The Inefficiency Assassin™, Time Management Fixer Helene Segura empowers professionals on the go with the tools to slay lost time. Personal inefficiency at work leads to increased stress levels, lower morale, higher absenteeism, more turnover – and rising spending on employee health care and hiring. Why not improve productivity, decrease stress levels, and increase profits instead? The author of four books – two of which were Amazon best-sellers – Helene Segura has been the featured organization expert in more than 200 media interviews. She has coached hundreds of clients to productivity success and performance improvement by applying neuroscience and behavioral modification techniques to wipe out destructive, time-wasting habits. Helene turns time management on its head by sharing both client case studies and pop culture examples to teach her mind-bending framework for decreasing interruptions, distractions and procrastination so that companies can spend more time generating revenue.

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